Privacy Policy

We remain open and committed to providing critical addiction treatment. For information on Coronavirus (COVID-19), including symptoms, risks, ways to protect yourself and our commitment to patient & staff safety, click here.

SpringBoard Recovery is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SpringBoard Recovery website and governs data collection and usage. By using the SpringBoard Recovery website, you consent to the data practices described in this statement.

Collection of your Personal Information

SpringBoard Recovery collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. SpringBoard Recovery also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by SpringBoard Recovery. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by SpringBoard Recovery for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SpringBoard Recovery website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SpringBoard Recovery public message boards, this information may be collected and used by others. Note: SpringBoard Recovery does not read any of your private online communications.

SpringBoard Recovery encourages you to review the privacy statements of websites you choose to link to from SpringBoard Recovery so that you can understand how those websites collect, use and share your information. SpringBoard Recovery is not responsible for the privacy statements or other content on websites outside of the SpringBoard Recovery and SpringBoard Recovery family of websites.

Use of your Personal Information

SpringBoard Recovery collects and uses your personal information to operate the SpringBoard Recovery website and deliver the services you have requested. SpringBoard Recovery also uses your personally identifiable information to inform you of other products or services available from SpringBoard Recovery and its affiliates. SpringBoard Recovery may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SpringBoard Recovery does not sell, rent or lease its customer lists to third parties. SpringBoard Recovery may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SpringBoard Recovery may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SpringBoard Recovery, and they are required to maintain the confidentiality of your information.

SpringBoard Recovery does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

SpringBoard Recovery keeps track of the websites and pages our customers visit within SpringBoard Recovery, in order to determine what SpringBoard Recovery services are the most popular. This data is used to deliver customized content and advertising within SpringBoard Recovery to customers whose behavior indicates that they are interested in a particular subject area.

SpringBoard Recovery websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SpringBoard Recovery or the site; (b) protect and defend the rights or property of SpringBoard Recovery; and, (c) act under exigent circumstances to protect the personal safety of users of SpringBoard Recovery, or the public.

Use of Cookies

The SpringBoard Recovery website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize SpringBoard Recovery pages, or register with SpringBoard Recovery site or services, a cookie helps SpringBoard Recovery to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SpringBoard Recovery web site, the information you previously provided can be retrieved, so you can easily use the SpringBoard Recovery features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SpringBoard Recovery services or websites you visit.

Security of your Personal Information

SpringBoard Recovery secures your personal information from unauthorized access, use or disclosure. SpringBoard Recovery secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

SpringBoard Recovery will occasionally update this Statement of Privacy to reflect company and customer feedback. SpringBoard Recovery encourages you to periodically review this Statement to be informed of how SpringBoard Recovery is protecting your information.

ARE YOU OR A LOVED ONE STRUGGLING WITH A DRUG OR ALCOHOL PROBLEM?

Get the help you need by making a simple phone call