A REFRESHINGLY HUMAN
ADMISSIONS PROCESS
STEP BY STEP
Just one phone call to SpringBoard can set you on the road to recovery. We know that it’s a tough call to make, but we’ll be here to guide and support you through every step of the way.
READY TO START? WE’RE HERE FOR YOU.
Looking for help for yourself or a loved one but don’t know where to begin? If so, you’re in the right place and you’re not alone. We want to make getting help as easy and stress-free as possible - even if we’re not the right fit for you. Here are the 5 steps you’ll need to follow to get admitted into a SpringBoard program.
TELL US YOUR STORY
We’re here to listen to your story and understand what brought you to the point of reaching out to us. Most of our admissions representatives are also currently in recovery, so they can genuinely empathize with your situation and identify with what you’re going through.
On this initial call, we’ll try to get an understanding of your - substance use history, current mental health condition, clinical needs, home & work environment, family dynamics, and support networks.
Give us a call (888) 672.2120!
EXPLORE YOUR TREATMENT OPTIONS
Once you’ve told us your story, we can begin to explore the appropriate treatment options and make a recommendation based on your unique history and needs. Depending on the substance/s you’re using, and when you last used, you may be required to complete a monitored detox program before starting treatment with us.
At Springboard Recovery, we offer several levels of care, including a recovery housing option that complements our day treatment model. Our recovery houses provide a stable & healthy environment for added structure and support that many need to fully commit to their recovery.
UNDERSTAND PAYMENT & INSURANCE OPTIONS
Once we determine which is the best treatment option for you, we can discuss your payment options. We work with many top insurance providers to try to minimize your out-of-pocket costs. Some providers may even cover 100% of your treatment costs.
At this stage we’ll do a quick preliminary insurance check, but we’ll also do a complete verification and let you know the results in the next step.
PRESCREENING & PLANNING YOUR VISIT
We’ll contact you to schedule a pre-screen phone call. The purpose of this call is to reconfirm that we can actually provide the treatment you need based on your unique case and financial situation. At this stage, we’ll give you the results of the full insurance verification, set up a detox schedule (if necessary), and provide you with details about what to bring and what to expect in your first few days of treatment.
If you’re coming from out of state or taking a flight, we’ll help you to organize your travel to our facility in Scottsdale. Note: We’ll always try to find a treatment option for you - Even if it isn’t with Springboard.
WELCOMING YOU TO THE SPRINGBOARD FACILITY
Upon arrival at the facility you’ll complete a mandatory COVID-19 screening test. You’ll meet with one of our licensed therapists to undergo a full assessment which will allow us to create a comprehensive treatment plan for you. You’ll get to personally meet our staff and familiarize yourself with the facility.
Don’t know where to start?
A simple phone call could set you on the path to recovery
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