- WHAT ARE ADDICTION HOTLINES?
- TYPES OF ADDICTION HOTLINES
- WHAT SHOULD PEOPLE EXPECT WHEN CALLING AN ADDICTION HOTLINE?
- QUESTIONS THAT MAY BE ASKED WHEN CALLING AN ADDICTION HOTLINE?
- IS THE CALLER’S LIFE IN IMMEDIATE DANGER OR ARE THEY IN AN EMERGENCY SITUATION?
- WHAT SUBSTANCE IS THE CALLER ADDICTED TO OR STRUGGLING WITH?
- HOW OFTEN DOES THE CALLER USE THEIR DRUG OF CHOICE?
- HOW LONG HAS THE CALLER BEEN USING?
- DOES THE CALLER HAVE ANY PHYSICAL OR MENTAL HEALTH ISSUES THEY ARE AWARE OF?
Calling an addiction hotline for the first time can be intimidating. It takes a lot of courage for a person to decide to make the call, and once they do, they are not sure what to expect.
Making the decision to recover from an addiction is a major step, and it is one that should be commended. Calling an addiction hotline does not have to be intimidating in any way; especially once a person knows what to expect.
WHAT ARE ADDICTION HOTLINES?
An addiction or substance abuse hotline, as they are often called, is a phone number people can call when they need help for their drug or alcohol abuse problem. The addict themselves can call, but sometimes the number may be called by someone who is concerned for a friend or family member.
When an addict or alcoholic calls an addiction hotline for themselves, a staff member will talk with them about possible treatment options. When a loved one calls, they may be inquiring about what they can do to get their addicted friend or family member into treatment.
SpringBoard’s staff is trained to handle urgent phone calls and determine the best course of action for addiction treatment.